Frequently Asked Questions

Yes. As part of the on-boarding process, we will ensure our systems are set up to reflect how your organization is structured in order to meet your departmental reporting needs.

Taxes are submitted to the government electronically, with source deductions (CPP, EI, and Tax – Federal & Provincial including EHT in Ontario) submitted on your behalf.

Yes. We follow all federal and provincial government changes affecting payroll. We add additional value to some client businesses by privately advising when a client might be offside on any legal obligation with their employees as well.

Yes. For example, we can manage payroll for a family that has hired a nanny and does not want to manage their payroll and related reporting requirements.

We offer a robust suite of payroll reports for you and your business, such as employee paystubs and direct deposit statements and summaries, timesheet income listing for verification, the current payroll register, GL reporting for any accounting system reporting requirements, and more. Additionally, of course, all government and CRA required reports are sent to you in copy as well for your records.

Yes. Please contact us for more details.

Yes. We perform all regulatory reporting and CRA remittances for Income Tax, CPP, EI, WSIB, Health Tax, Garnishments, Union Dues, and Statistics Canada submissions.

Yes, please contact us and we'll send you a copy.

It really depends on the business, but for most cases no. Human resources management is a very large function, and while we track all employee information needed for payroll, this information may or may not satisfy typical HR management business needs.

Yes. Canada's ePost and online mailbox service charges a fee for use, and we will pass this fee through to you in our invoicing.

Yes. We have many clients who require this and our system can map GL codes and report numbers to accounting as needed.

Yes. We can build a 3rd-party timesheet integration with our system securely using financial best practices for technology. You will pay the owner of the app for the use of their app, and there will likely be a small one-time paid to VPM for this integration.

Yes. Online we use encryption that is identical to what you use when you bank online. For emails we password protect all documents and paystubs. Internally our system is accessed through similar encryption with strong passwords used.

Please review our detailed Making the Switch page.

No, not at all, and in fact it's rare. You can switch your payroll to VPM from in-house or from any service provider (ADP, Ceridian etc.) at any time of the year.

No, not at all. To serve you better we perform for you a free year-to-date payroll history load or update in our system, so your organization and your employees have less confusion with any year-to-date reporting for taxes or government filing. And if we find any issues in the reconciliation resulting in an error of any kind from the old process, we will help you quickly resolve it. We believe we're only payroll service provider in Canada that offers this additional free onboarding service to its clients.

VPM currently deploys custom pricing because we can often give a better price to new clients with some basic company information communicated to us through a price quote request.

Furthermore, in some cases, given our high efficiencies we've been asked to take on responsibilities that go slightly beyond what a typical Canadian payroll service provider would agree to (such as processing departmental allocations of payroll), creating additional value for clients by lowering their total costs.

VPM has been managing payroll for Canadian businesses and nonprofits since 1997.

VPM shortened its name from V-Tac Payroll Management in 2018. It is the same company.

Yes. We are owned and managed by Canadians. With our offices in Toronto and Calgary, we manage payroll for many thousands of Canadians across Canada. At present, we do not offer services in any other countries.

Make the switch to a hassle-free experience

Transfer your payroll to VPM today and get a tablet & first month FREE* of payroll! Start the process with a quick quote.

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